All of your common questions about buying, delivery and payments are answered below. If you could not find the answer to your question, please do not hesitate to contact us.
Please contact us directly at +60377295511 for any issues with your order. Alternatively, you may email us at [email protected] out of office hours.
We do not provide installation services via our online store at the moment. If you require installation services, please contact us directly at +60377295511. Alternatively, you may email us at [email protected] out of office hours.
For any mistakes with your order, please contact us immediately with the details of your purchase. However, if the order has been processed for shipment by our team, cancellation will not be allowed.
You can also visit our showroom for direct purchase. However, you will not be able to enjoy the discounts or promotion shown on the website.
For bulk orders, please contact us for further information.
We will ship your orders using our lorries or one of our third party logistic company.
Yes! If you are interested in our products, please contact us directly so we can make some arrangement for you. Currently, we do not accept orders or payment outside of Malaysia using our web portal.
If you receive any defective product or wrong item, please contact us immediately to arrange a return. Once we receive the returned item, we will refund you via the same channel you used to pay.
Our shipping rates vary based on products. Please look at our shipping & delivery page for further information.
Our shipping timeframe differs depending on your location or receiver’s address. Please look at our shipping & delivery page for further information.
Please contact us immediately with the details of your purchase. However, if the order has been processed for shipment by our team, cancellation will not be allowed.
You can pay securely via Credit Card, Debit Card, FTX and other e-wallet via iPay88.
We do not accept cash on delivery at the moment. If you wish to pay by cash, you may do so at our office or warehouse.
Yes, you can make cash payment only at our office location. You may also pay via Banker’s Cheque, but goods will only be sent once the cheque has been cleared by the bank.
Yes! We are open to wholesale & distribution. Please get in touch with us for more information.
Please visit the following webpage:
Our office is located at Damansara Jaya while our warehouse is located at Selayang. You may get our full address and location here.
Contact us at 03-77295511 (Monday – Friday, 9am to 5pm. Saturdays, 9am – 1pm) or email us at [email protected]
Yes, you will receive an email after the confirmation of your order. You may visit our tracking order page here
Yes we do! You may visit our showroom at Damasara Jaya if you want to see our products. However, if you wish to purchase & collect the product immediately, please visit our warehouse in Selayang.
If you receive any defective product, please contact us immediately to arrange a return. We will arrange a replacement product to be sent out to you as soon as possible.